PRIVACY POLICY

Enacted from: November 26, 2019

INTRODUCTION

This Privacy Policy discloses the privacy practices for E-visaPlus . We will be transparent with you about why and how we collect data. Our main aim of data collection is to provide you with the services that you expect from us as company to deliver. 

E-visaPlus own and manage this website and referred to in this Privacy Policy (the “Policy”) as “Company”, “we”, “our” or “us”. This Policy sets out how personally identifiable information is collected, used and disclosed by Company in relation to your access and use of our website located at www.e-visaplus.com(the “Website”) and Company’s online products and services provided therein (the “Services”), in order so that you may make an informed decision about your use of the Services. 

Please note that this Policy applies only to the Website and not to other organizations to which we may provide links. We are not responsible for the privacy policies or practices of such third-party organizations and you should make your own enquiries in respect of them.

WHAT IS PERSONAL INFORMATION? 

“Personal Information” refers to any information that identifies a person (i.e. name, username or email address), or information regarding a person that is directly linked to information that specifically identifies an individual. Personal Information does not include any data we collect regarding the aggregate use of the Services or about a group or category of services or users, or data where individual identities or other personally identifiable information has been reasonably removed. 

WHAT INFORMATION MAY BE COLLECTED?

As part of providing products and services to you, we may collect information, including personal information, about you, your family, or your work, etc. when you use our services.

The information we may collect includes, but is not limited to:

•     Contact Information (e.g., name, phone number, address, and email address);
•     Social Security number and other government identification numbers;
•     Date of Birth;
•     Financial Information (e.g., income, revenue, assets, credits, deductions, expenses, and bank account information);
•     Geo-Location information;
•     Website usage data;
•     Online behavior;
•     Technical information (e.g., internet protocol (IP) address, device type, unique identifier, app version, operating system, network data, and phone state);
•     Copies of certain documents; and
•     Demographic information.

HOW IS THE INFORMATION USED?

We need your Personal Information so that:

•     To enable the provision of services opted-in for by you;
•     To communicate necessary product/service-related information from time to time;
•     To allow you to receive quality customer care services;
•     To comply with applicable laws, rules and regulations; and
•     To administer our Website, including troubleshooting, data analysis and help us keep our Website safe and secure.

We use your personal information for the purposes of providing our Services only. We do not use your information for marketing purposes and do not share it with third parties for marketing or advertise purpose. We may use your depersonalized data to improve our Service.

WILL MY PERSONAL INFORMATION BE PROVIDED TO THIRD PARTIES?

We may share your personal information with third parties but only in the circumstances set out below.

We may supply your personal information to third parties (such as our internet service providers) who help us administer our Website. These third parties must at all times provide the same levels of security for your personal information as Company and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Company. 

Your data may be shared with other third parties, but the personal data will be anonymized. Other elected third-party companies who will fulfil additional services including payment services, analytics, location tracking services, to help understand trends and spend patterns and to support delivery of the Services.

We may also supply your personal information to government bodies and law enforcement agencies but only: 

•     if we are required to do so by the requirements of any applicable law; 
•     if in our good faith judgement, such action is reasonably necessary to comply with legal process; 
•     to respond to any legal claims or actions; or to protect the rights of Company, its customers and the public.

COOKIE POLICY

We will use “cookies”.

Cookies are small text files that are sent to or accessed from your web browser or your device’s memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using the Services.

When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile application, we collect your device type, your device ID, and your IP address.

You can find more information about cookies and how to manage them at http://www.allaboutcookies.org.

By changing the settings in your web browser, you can prevent cookies from being used. However, doing so may interrupt the proper use of the Website or mobile application.

We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

Our Website also use Hotjar to provide the Service to our users, and it helps us analyse how users navigate and interact with our content. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out.

YOUR CHOICES 

We provide users with the opportunity to opt-out of receiving further communications from us at their request. 

If you opt-out, you may still be sent non-promotional messages such as messages relating to your account, previous transactions or our ongoing business relations.

CHILDREN’S PRIVACY

Although our Services is a general audience Services, we restrict the use of the Services to individuals under the age 18 without parent or guardian consent. We do not collect any personal information about children. 

If we discover that we have unknowingly collected personal information from these children, we will delete it. If you believe we have collected personal information from a child, please contact us at info@e-visaplus.com .

To Californian residents. If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the right to opt out). We do not sell the Personal Information of consumers we actually know actually know are less than 16 years of age, unless we receive affirmative authorization (the right to opt-in) from either the consumer who is between 13 and 16 of age, or the parent or guardian of a consumer less than 13 years old.

WHAT SECURITY WILL EXIST?

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a secure server and network firewall connection. Operationally, access to personal information is restricted to authorized personnel who are under a duty to maintain the confidentiality and security of such information.

We use certain payment service providers, that processed your payment information. We as the loyalty provider do not hold the card details. Card details are stored on the servers of a PCI compliance third party provider and are not accessible by us.

Personal information submitted by means of the Internet may be vulnerable to unauthorized access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as “hacking”. Any transmission of personal information on or through the use of our website is at your own risk.

DATA TRANSMISSION

We will transfer your personal information to our website hosting administrators who are based in the United States, Israel and other countries, other than this, we shall also transfer your personal information to certain companies who have contracted to use the Services and may reside outside your country of residence.

If we transfer your information outside of your country of residence, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to “international frameworks” that aim to ensure adequate protection. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents.

HOW CAN I ACCESS MY PERSONAL INFORMATION?

You have certain rights in certain circumstances a copy of the personal data which we hold about you. The law states that we may not charge you for providing this information. If you would like a copy, please contact us using the contact details at the end of this document and mark your letter “Personal information request”.

We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

WHAT IF THERE IS AN ERROR IN MY PERSONAL INFORMATION YOU HOLD?

The accuracy of your information is important to us and we are always working on ways to make it easier for you to review and correct the information that we hold about you.

In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us using the contact details described at the end of this Policy.

HOW LONG DO YOU KEEP MY PERSONAL INFORMATION FOR?

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected (generally, we do not retain your personal information for longer than the period of time you are covered by our services + 14 days or the period required by law).

CAN I WITHDRAW MY CONSENT FOR YOU USING MY PERSONAL INFORMATION?

Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.

INDIVIDUAL RIGHTS

In accordance with applicable law, an individual who has satisfactorily established his or her PersonalInformation to Company may exercise the following rights in relation to Personal Information Company has collected directly from him or her; where Company is a processor, Company will assist the Customer in meeting its privacy obligations toward individuals: 

Access and Poirtability: Where required by applicable law, Company will provide an individual Personal Information about him or her that Company holds, including information concerning the source of the Personal Information, the purposes of any processing by Company and the recipients, or categories of recipients, to whom such Personal Information is disclosed.

Correction and Deletion:  Valid requests for correction or deletion of Personal Information which is incomplete, inaccurate or excessive will be respected, and confirmed as such, except that deletion will not be performed where retention is required by the contractual relationship between Company and the individual, in the context of a legal dispute or other legal retention requirement, or as otherwise required by applicable law.

Objection: Company will cease processing Personal Information where an individual’s objection is justified under applicable law, for example where the individual’s life or health is at risk due to the processing. An individual also has the right to object to decisions based solely on automated processing of Personal Information that produce legal effects which significantly affect the individual involved, except where the individual requested the processing, or when necessary for the legal relationship between Company and the individual. In the latter case, the individual may give his or her views on the automated decision. An individual has the right to object to processing of Personal Information by Company for marketing purposes where allowed by applicable law. The exercise of this right to object may be superseded where Company can demonstrate that its compelling legitimate interest in continuing the processing overrides the interests or fundamental rights and freedoms of the individual.

Restriction:  An individual also has the right to request the restriction of any processing of his or her Company Personal Information by Company, to the extent such right is provided for under applicable law, for example where the accuracy of the Company Personal Information is contested. Company will cease processing such information where the restriction is justified, with the exception of storage and other permitted continued processing under applicable law.

GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Our privacy practices intend to meet the requirements of the General Data Protection Regulation of the European Union (“GDPR”).

If you wish to be informed about what personal data, we hold about you and if you want it to be removed from our systems, please contact us. 

You can learn more about GDPR on European Union website. 

CALIFORNIA PRIVACY RIGHTS

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. As explained above, we do not sell or share your personal information (as that term is defined under California law) with third parties for use for their own marketing purposes.

We will not discriminate against you for exercising any of your CCPA rights.

To learn about your California privacy rights, please visit https://oag.ca.gov/privacy/privacy-laws. If you have any concerns about this, please contact us by email at info@e-visaplus.com.

LINKS TO OTHER WEBSITES 

The Website may include links to other websites whose privacy practices may differ from those of Company. We encourage you to carefully read the privacy statement of any website you visit. We are not responsible for the privacy practices of others. Any link to a website owned by a third party does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site, unless specifically stated. 

YOUR CHOICE/OPT-OUT 

We provide users with the opportunity to opt-out of receiving further communications from us at their request. 

DO NOT TRACK OPTION

The Service is not designed to respond to “do not track” signals sent by some browsers.

However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may have features that allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

If you would like to learn how to set Safari so that websites do not track you, go here: http://support.Apple.com/kb/PH11952

If you would like to learn how to set Firefox so that websites do not track you, go here: http://www.mozilla.org/en-US/dnt/

If you would like to learn how to set Chrome so that websites do not track you, go here: https://chrome.google.com/webstore/detail/do-not-track/ckdcpbflcbeillmamogkpmdhnbeggfja?hl=en-US

If you would like to learn how to set Explorer so that websites do not track you, go here: http://windows.microsoft.com/en-us/internet-explorer/use-tracking-protection#ie=ie-11

WHAT ABOUT CHANGES TO THE PRIVACY POLICY?

We reserve the right to modify or amend this privacy policy at any time and for any reason. Details of any changes will be posted at the Website. Users are encouraged to review this Policy regularly to ensure they understand the use of any personal data. 

CONTACT US

If you have any questions regarding this Privacy Policy, please contact us by email at info@e-visaplus.com.